We are committed to maintaining the trust and confidence of our website visitors and members. In particular, we want you to know that we do not sell, rent, or trade email lists with other companies and businesses for marketing purposes.

This Privacy Policy explains when and why we collect personal information, how we use it, how we keep it secure, and your rights regarding your data.

By using our Website, you accept the terms of this Privacy Policy.

Personal Data and Content

You may be asked to provide personal data, which may include your name, email address, and other details, when you:

• Express an interest in one of our classes or programs
• Submit an enquiry or make contact with us
• Join as a member
• Purchase items
• Send us contact and profile information
• Add comments or ratings
• Participate in hosted competitions, surveys, or feedback requests

We use your information for the following purposes:

• To respond to your requests and communicate effectively
• To understand usage patterns and improve our website
• To troubleshoot and enhance website performance
• To inform you of news and updates regarding our website, classes, programs, terms and policies
• To notify you about changes to our website
• To provide information about special offers, pricing updates, and events
• To verify credentials and prevent fraud, phishing, and cyberattacks

Legal Basis for the Collection of Information

We collect your information based on the following legal grounds:

• Explicit Consent: When you sign up for our classes or programs (free or paid) or participate in our classes or programs, you provide explicit consent for us to collect personal data.
• Contract: When you enter an agreement with us to provide classes, programs or instruction, the collection of personal data is necessary to fulfil our obligations.
• Legitimate Interests: We may also collect personal information to pursue our legitimate interests, such as improving our services and securing our platform.

Anonymous Usage Information

We may collect anonymised analytical data, such as browser type, general geographic location, and time spent on pages. This information helps us improve our services, but cannot be used to personally identify individuals.

Please note:

• We do not collect personally identifiable information through anonymous analytics.
• Since no personal identifiers are retained, we cannot process requests to remove anonymous usage data.

GDPR Compliance

We seek full compliance with the European Union’s General Data Protection Regulation (GDPR). Under this regulation, you have the following rights:

1. Right to Be Forgotten: You may cancel your account at any time. If you request permanent deletion of your data, it will be processed within 72 hours.
2. Right to Object: We have never used personal data for data science or profiling. If that changes, you will be notified and may opt out immediately.
3. Right to Access and Rectification: You can request access to your personal data or request corrections and updates at any time.
4. Right of Portability: We will provide any retained personal data (typically your name and email address) upon request.
5. Right to Restriction of Processing: Every general communication includes an easy unsubscribe option. If you unsubscribe, we will cease general communications immediately but may still contact you about important account-related issues.

Data Retention

We retain personal information only as long as necessary for the purposes outlined above or until you request its deletion.

Data Transfers

Data collected may be stored or processed outside of the European Union. We ensure appropriate safeguards are in place in compliance with GDPR requirements for such transfers.

HTTPS — Secure Website Traffic

All website traffic, including portal access, is served securely over HTTPS.

Financial Information

We do not collect or store any financial information on our servers. Payment transactions are processed securely through trusted third-party providers.

You Control Your Information

You have full control over your personal information. If you would like us to delete your data, contact us with your request. Please note: To remain a member, we require your full name, a valid email address, and other identifying details to verify your account. Upon membership cancellation, you may request full deletion of all personal data associated with your account.